Rebuilding confidence

James rebuilds his confidence to find job success

James Monk is celebrating his position in a new sector after only three months on the Restart Scheme.

James, 49, was referred to the Restart Scheme in October 2021, after being unemployed for over two years following redundancy in his previous role.

The Scheme is being delivered across a number of South and East London boroughs, and in Kingston upon Thames, Maximus is working with Reed in Partnership.

With a background in technical customer support, his Employment Advisor, Morgan Taylor, helped him to believe in his own skills and abilities again.

Morgan explained: “Even though James hailed from quite an extensive and professional background, he always remained humble and open when it came to the help we provided.”

Speaking about this help, James said: “The positive message and considerate care provided by my Employment Advisor lifted my mood from the depressed hopelessness which I was sliding towards.

“With her encouragement I took part in training courses which gave me back my self-confidence and encouraged me to leverage my transferable skills.”

He completed a self-confidence and interview skills course, which helped him successfully secure a role in a sector he had never previously considered. In January, he started working as an Escalation Manager for a space-based satellite imaging company, which photographs the entirety of the Earth daily to monitor changes.

His Advisor spoke with pride about James’ journey: “He helped me realise that having a positive, supportive force behind a participant can make a big impact on their perspective.

“It was a pleasure assisting him on his Restart Scheme journey towards full-time, sustainable employment.”

Commenting on his experience, James said: “The Restart Scheme proved to be an amazing resource in assisting me back into work. Thanks to the positivity of the Scheme, I have now found an incredible role in an organisation which I would not have previously considered.

“Saying ‘yes’ to Restart gave me the support that I needed to be positive in interviews, which helped employers say ‘yes’ to me.”

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